The City of St. George (“City”) is committed to protecting the privacy of individuals who visit its official website (https://stgeorgela.gov) and associated digital services. This Privacy Policy explains how information is collected, used, maintained, and disclosed in connection with the City’s website. The website is intended as a public service to provide information and facilitate interaction with City government.

This Policy is separate from, and in addition to, privacy and terms of use policies relating to specific City services such as licensing and permitting.

Information Collected Automatically

When you visit the City’s website, certain technical information is automatically collected, including:

• Internet Protocol (IP) address 
• Browser type and operating system 
• Pages visited and time spent on the site 
• Date and time of access 
• Referring website 

This information is collected for statistical analysis, system administration, and security purposes and does not identify you personally. 

Personally Identifiable Information

The City does not collect personally identifiable information unless it is voluntarily provided by you.

Examples include:

• Submitting a contact form 
• Applying for permits or licenses 
• Registering for services 
• Sending emails to City departments 
• Conducting online transactions 

Personal information collected is limited to what is necessary to respond to your request or complete a transaction, consistent with how information would be collected in person at City Hall.

Use of Information

Information collected through the website is used to provide requested services, process applications and transactions, respond to inquiries, improve website functionality and City services, and maintain system security. The City does not automatically create user profiles for commercial purposes and does not use collected information for marketing or advertising.

Disclosure of Information

The City does not sell, rent, or trade personal information to third parties. The City may share information internally among City departments as needed to provide services and may disclose information as required by law, court order, or legal process.

THE CITY DOES NOT AND WILL NOT SELL YOUR MOBILE NUMBER.

Public Records

Information submitted to the City, including through this website, may be subject to disclosure under the Louisiana Public Records Law, unless a specific legal exemption applies. Louisiana’s definition of “public records” is broad and includes electronic materials used or retained for the conduct of public business.
Users are advised that communications with the City, including emails and form submissions, may be subject to disclosure under Louisiana’s Public Records Law.

Cookies and Tracking Technologies

The City may use cookies or similar technologies to enhance user experience, remember user preferences, or analyze site usage. 

Users may disable cookies through browser settings; however, some features of the website may not function properly.

Third-Party Services and Links

The City website may contain links to third-party websites or use third-party platforms (e.g., payment processors, permitting software, mapping tools). These sites are not controlled by the City and the City is not responsible for their content or privacy practices. Users are subject to the policies of those third-party sites.

 Sensitive Personal Information and Security

The City uses reasonable administrative, technical, and physical safeguards to protect information. However, no system is completely secure, and the City cannot guarantee absolute security of information transmitted over the internet. Users are cautioned about digital transmission of sensitive personal information such as Social Security numbers, driver’s license numbers, bank/credit card information, passwords, or medical information.

Children’s Information

The website is not directed toward children under the age of 13. Children should not submit personal information without parental or guardian consent.

Accessibility

The City is committed to providing accessible digital services in compliance with applicable accessibility standards, including the Americans with Disabilities Act (ADA).  We are continually improving the user experience of our website to make our services and information accessible to all visitors, and we strive to comply with relevant accessibility standards. We aim to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. We design our website with attention to contrast, structure, and compatibility with assistive technologies. We provide content in clear, straightforward language and seek to ensure navigation is consistent and predictable.  We view accessibility as an ongoing effort. As new standards and technologies evolve, we will continue updating our website to improve accessibility and usability for all users.  While we cannot control third-party vendors or linked sites, we encourage them to provide accessible and user-friendly content.

Contact Information

If you experience difficulty accessing content on the Website, need materials in an alternative format, or have questions about this Policy should be directed to: 

communications@stgeorgela.gov

11207 Proverbs Avenue

St. George, LA 70816

(225) 228-3200

Changes to This Policy

We may update this Policy from time to time. Updates will be posted on the City’s website with a revised effective date.

Governing Law

This Policy is governed by the laws of the State of Louisiana, without regard to conflict-of-law principles.